There are many steps that a flooring retailer must take to earn their reputation as a reliable provider of remodeling products and services. We learned much of this by paying close attention to the practices that even some very large and well-established competitors do so poorly. Customer service is number one. If you have ever tried to reach a company to get some much-needed information, or help with product selection, only to be left hanging on the line listening to really boring music for seemingly endless periods, or finally talking with somebody who was anything but helpful and polite, then you understand where we’re coming from. Well, that impersonal and inconvenient treatment never happens when you contact Feel Good Floors.
It’s also important to have a showroom that is well stocked with samples, neat, clean, well organized and supported by people who are fully committed to being helpful. We meet these criteria and more, because our company goal is customer oriented first and foremost.
Low Cost Flooring is Equally ImportantFeel Good Floors buys flooring materials in giant quantities for less, and we pass along these savings by providing low cost flooring for our valued customers. We realize that low cost is an important factor in any remodeling project, and that’s exactly what we offer. Finally, we offer professional services such as top-quality flooring installation. Because many new flooring products represent a major investment, and since no two flooring materials need the same installation methods, we make sure that our technicians are Tennessee State licensed, insured and that they employ the installation techniques recommended by the product manufacturers. We are totally insistent that the flooring you purchase looks aesthetically perfect, is highly durable and will keep that way for decades to ahead.
You can see all this at work personally by stopping by at our showroom in Lexington, TN at your convenience to review our extensive stock of low cost flooring and to discuss your remodeling needs with one of our experienced remodeling consultants.